GTBank skims off the bits…

This is where I bank and their services are good but they have one defect that they share with other Nigerian banks … they skim off bits and pieces from your account. Multiplied by thousands of clients, this is how they make their millions for which everybody proclaims that “the banking industry is robust”. Indeed!

One day they charge me COT (Charge on transfer) twice. When you complain, they apologize. Another day, they charge you for an unknown concept, named with codes they alone understand. And so on. I’m almost tempted to keep my money at home!

On Monday I requested a Letter of Introduction from them, as my bankers, to another entity. They did, graciously it seemed. I received a notification from them yesterday with a charge for that letter! And I thought they were being helpful…